1. General Information
Welcome to Loyal. This website (hereinafter, "the Site") is operated by EntiTIC, a company registered in the Principality of Andorra. Our registered office is located in Portugal. For any inquiries or questions, you can contact us via:
- Email: contact@loyalclothes.com
- Phone: +351 91 409 32 28
2. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, sounds, software, and any other materials, is protected by intellectual property rights. Unauthorized use of any material on this Site, including reproduction, distribution, display, or modification without the express permission of Loyal S.L. is prohibited.
3. Personal Data Protection
The privacy of our users is paramount to us. Therefore, we process personal data in accordance with the applicable data protection legislation in the Principality of Andorra and the European Union's data protection regulation (EU Regulation 2016/679). The information collected will be used only for the purposes set out in our Privacy Policy, which you can read below.
Privacy Policy
At Loyal, we respect your privacy and are committed to protecting the personal information you provide. This policy explains how we collect, use, store, and protect your personal data when you use our website.
1. Information Collected
We collect personal data when you make a purchase on our Site, register, participate in surveys, or submit inquiries through forms. The data we collect includes:
- First and last name
- Email address
- Postal address and billing details
- Payment details (such as credit card information, which is processed by trusted payment service providers)
2. Use of Information
The information collected is used for the following purposes:
- To process and manage your purchases
- To send you information about your orders and personalized offers
- To improve our products and services
- To send you marketing communications, if you have given your consent
3. Data Protection
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, you should be aware that no electronic transmission or storage system is 100% secure.
4. User Rights
You have the right to:
- Access the data we hold about you.
- Request the correction or deletion of your personal data.
- Object to the processing of your data, in certain cases.
To exercise your rights, you can contact us via email at contact@loyalclothes.com.
5. Use of Cookies
This Site uses cookies to enhance the user experience and perform analysis on site usage. You can find more information on how we manage cookies in our Cookie Policy.
4. Terms of Use of the Site
Access to and use of the Site is subject to the following conditions:
- The user agrees to use the Site in accordance with the law, morality, good customs, and public order.
- The user agrees not to perform any actions that could damage, disable, overload, or deteriorate the Site, or interfere with the enjoyment of the Site by other users.
- It is prohibited to engage in fraudulent, illegal, or malicious activities through the Site.
5. Limitation of Liability
Loyal will not be responsible for direct or indirect damages arising from the use of the Site, including but not limited to loss of data, income, profits, business opportunities, or any other type of economic harm. Loyal does not guarantee that the Site will be free from errors, interruptions, or technical failures. Additionally, Loyal will not be responsible for damages resulting from misuse of the Site by users.
6. Dispute Resolution and Arbitration
In the event of a dispute between Loyal and the user related to the use of the Site or the services offered, both parties agree to attempt to resolve the controversy amicably through good-faith negotiations. If an agreement is not reached within 30 days, the dispute will be submitted to binding arbitration, in accordance with the laws of the Principality of Andorra. The arbitrator will be selected by mutual agreement of the parties or by a competent judicial authority in Andorra.
This arbitration process will be the sole method of dispute resolution, with both parties waiving any other form of judicial resolution, except in the case of interim or urgent measures that may be sought from the relevant courts.
7. Jurisdiction and Applicable Law
These Terms and Conditions are governed by the laws of the Principality of Andorra. Any dispute or conflict arising from the use of this Site will be resolved under the exclusive jurisdiction of the courts of Andorra, with both parties expressly waiving any other jurisdiction that may apply to them.
8. Contact
If you have any questions or concerns about these Terms and Conditions, the Privacy Policy, or any other aspect of our Site, you can contact us through the following means:
- Email: contact@loyalclothes.com
- Phone: +351 91 409 32 28